Search our technical knowledge hub, explore FAQs, or submit a support request directly to our engineering team at support@mathspeed.info.
KNOWLEDGE HUBS
Support Categories
Browse dedicated help guides by topic area.
1. Drill Setup & ModesDRILLS
Learn how procedural arithmetic generation, operator toggles (+, -, ×, ÷), and 30-second rapid timer drills operate.
2. Account & StoreKit 2 ProBILLING
Understand Lifetime Pro entitlements, family sharing, and one-tap StoreKit 2 purchase restorations across devices.
3. SwiftData TelemetryANALYTICS
Explore how millisecond reaction speed telemetry, solution latency response curves, and streak milestones are tracked.
4. Troubleshooting & FixesFIXES
Diagnose WatchConnectivity sync, CoreHaptics tactile wrist feedback, and local practice data resets.
FREQUENTLY ASKED QUESTIONS
Common Support Answers
Is Math Speed completely usable offline?
Yes! Math Speed is designed with a 100% offline-first architecture. All mental math drills, procedural equation generation algorithms, scoring telemetry, and performance analytics operate entirely on your device without requiring an internet connection or cloud servers.
How does Apple Watch synchronization work?
Math Speed features a native standalone watchOS application engineered specifically for Apple Watch displays. When paired to your iPhone, completed drill sessions, streak milestones, and personal records sync seamlessly in the background via Apple WatchConnectivity and private iCloud storage.
Are practice questions copyrighted or pre-made?
No. Under App Store Review Guideline 5.2.1 compliance standards, 100% of arithmetic questions and distractor choices are procedurally generated on your device in real time. The app contains zero copyrighted text, third-party question banks, or external media dependencies.
How does millisecond reaction time telemetry work?
Using Apple's high-precision SwiftData engine, Math Speed measures your solution latency down to thousandths of a second (0.001s) from the exact moment an equation renders to when you select an answer. Your average solution speed is plotted on interactive trend curves to visually track your cognitive acceleration.
How do I restore my past purchases or Lifetime Pro access?
You can restore your past purchases anytime directly inside the app. Open Settings > Account > Restore Purchases. Apple StoreKit 2 will verify your Apple ID account entitlements and instantly unlock Lifetime Pro features across all your iOS, iPadOS, and watchOS devices.
How do I troubleshoot missing sound or CoreHaptics vibration?
If tactile wrist/phone vibrations or audio cues are missing, please check: (1) Ensure Haptic Feedback is toggled ON in App Settings > Preferences; (2) Verify your iPhone or iPad hardware Ring/Silent switch is not in Silent mode; (3) On Apple Watch, verify that Haptics are enabled in watchOS Settings > Sounds & Haptics.
How can I clear app cache or export/reset my drill history?
You maintain total sovereignty over your practice data. Open Settings > Data Management in the app to export a full JSON backup of your drill logs, or tap Clear Practice History to permanently reset your local metrics and start fresh.
Does Math Speed track or share my personal data?
No. We enforce a strict zero-tracking, zero-ad privacy policy. We do not sell, track, or transmit your drill results to third-party ad networks or data brokers.
